Terms of Service

RelationshipCards.com

Effective Date: April 7, 2026 Last Updated: April 7, 2026

Agreement Overview

These Terms of Service ("Terms") are a legally binding agreement between you and 555NTSH LLC ("RelationshipCards," "we," "us," or "our"), governing your access to and use of the RelationshipCards.com website, mobile applications (if any), public REST API, and all related services (collectively, the "Services").

By creating an account, making a purchase, sending a card, or accessing the API, you agree to these Terms. If you do not agree, do not use the Services.

These Terms include and incorporate by reference:

Our Privacy Policy
Our API Documentation (for API Users)
Any additional terms presented to you at the time of a specific transaction or feature

If there is a conflict between these Terms and any additional terms, the additional terms will control with respect to the specific feature or transaction to which they apply.

We may update these Terms from time to time. When we make material changes, we will update the "Last Updated" date above and notify you by email at least 30 days before the changes take effect. Your continued use of the Services after the updated Terms take effect constitutes your acceptance. If you disagree with any changes, you may close your account before the new Terms take effect.

1. Eligibility

You must be at least 18 years of age to use the Services. By using the Services, you represent and warrant that you are 18 or older and have the legal capacity to enter into this agreement.

If you are using the Services on behalf of a company, organization, or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms, and "you" refers to both you individually and the entity.

We do not knowingly provide the Services to anyone under 18. If we learn that someone under 18 has created an account, we will terminate the account and delete the associated data.

2. Your Account

2.1 Account Creation

To send cards, you must create an account with a valid email address and password. You may create an account using an email address and password, or by signing in with Google or Apple. If you sign in with Google or Apple, we receive only your name and email address from the provider — we do not access your contacts, files, or other account data.

You are responsible for:

Providing accurate and complete information when creating your account
Keeping your login credentials secure and confidential
All activity that occurs under your account, whether or not you authorized it
Notifying us immediately at support@relationshipcards.com if you believe your account has been compromised

We reserve the right to suspend or disable any account if we reasonably believe it has been compromised or is being used in violation of these Terms.

2.2 Account Closure

You may close your account at any time by using the account settings page or by emailing support@relationshipcards.com.

When you close your account:

If you have an active subscription, it will not renew at the next billing date. You retain access to subscription features until the end of the current paid period.
Any cards that have already been delivered remain viewable by recipients until their 30-day viewing window expires.
Any cards scheduled for future delivery that have not yet been sent will be canceled. We will make reasonable efforts to notify you of pending scheduled cards before completing account closure.
Your personal data will be handled according to the data retention schedule in our Privacy Policy, Section 6.

3. Pricing and Payment

3.1 Pay-What-You-Wish Pricing

RelationshipCards.com uses a pay-what-you-wish pricing model for individual card sends. This means:

You choose the amount you pay for each card at the time of checkout.
$0.00 is a valid amount. You may send cards at no cost.
The amount you choose is binding for that specific transaction. Once a card is sent or scheduled for delivery, the transaction amount cannot be changed.
Different transactions may have different amounts. There is no obligation to pay the same amount each time.
Pay-what-you-wish applies to individual card sends only, not to subscription fees.

We may display a suggested amount or average amount paid by other users. These are informational only and do not create any obligation. You are free to choose any amount, including $0.00.

All amounts are in U.S. Dollars unless otherwise stated.

3.2 Unlimited Cards Subscription

We offer an optional Unlimited Cards subscription that allows you to send an unlimited number of cards during the subscription period. Subscriptions are available in two billing periods:

| Plan | Price | Billing Period | |---|---|---| | Monthly | $9.99/month | Billed every 30 days from the date of purchase | | Yearly | $49/year | Billed every 365 days from the date of purchase |

Subscription pricing is separate from pay-what-you-wish. When you have an active subscription, individual card sends are included in the subscription and no additional pay-what-you-wish amount is required (though you may make voluntary contributions at checkout if you wish to support the platform or a specific artist).

3.3 Auto-Renewal

All subscriptions renew automatically at the end of each billing period unless you cancel before the renewal date.

Your subscription will renew at the then-current price for your plan. If we increase the subscription price, we will notify you by email at least 30 days before the price increase takes effect. The new price will apply at the next renewal after the notice period.
We will send you a renewal reminder email 14 days before each renewal date.
Payment will be charged to the payment method on file with Stripe.

Residents of New York and Colorado: If your subscription price increases, you have the right to cancel your subscription within 14 days of the date the increased fee is charged. If you cancel within this 14-day period, we will refund the price of the remaining term of the subscription on a pro-rata basis. To exercise this right, email support@relationshipcards.com.

3.4 Cancellation

You may cancel your subscription at any time through your account settings page or by emailing support@relationshipcards.com.

When you cancel:

Your access continues through the end of the current paid billing period. You may continue to send unlimited cards until the period ends.
No refunds are issued for the remaining portion of the current billing period. Cancellation takes effect at the next renewal date.
Cards sent during your subscription remain viewable by recipients for the full 30-day viewing period, even if that period extends beyond your subscription end date.
Cards scheduled for delivery within your remaining subscription period will be sent as scheduled.
Cards scheduled for delivery after your subscription ends will not be sent. We will notify you by email of any scheduled cards that will be affected by your cancellation, and you will have the opportunity to reschedule them before your subscription expires.

3.5 No Refunds

All purchases and subscription payments are final and non-refundable, except:

Where required by applicable law (such as the New York and Colorado price-increase cancellation right described in Section 3.3)
Where we terminate your account without cause (see Section 13)
Where we fail to deliver a service you paid for due to an error solely attributable to us (assessed on a case-by-case basis at our sole discretion)

If you believe you are entitled to a refund, contact support@relationshipcards.com.

3.6 Payment Processing

All payments are processed by Stripe, Inc. We do not collect, store, or have access to your payment card details. When you enter payment information, it is transmitted directly to Stripe and is never sent to our servers. Stripe's terms of service and privacy policy govern their handling of your payment data. See stripe.com/legal and stripe.com/privacy.

You are responsible for:

Ensuring the payment method on file is valid and has sufficient funds
Keeping your billing information up to date
Any fees charged by your bank or payment provider (such as foreign transaction fees or currency conversion fees)
Applicable sales tax or other government fees owed in connection with your use of the Services

3.7 Free Features

Certain features of the Services may be available without creating an account or making a payment (such as browsing card designs or viewing a card sent to you). These features are provided subject to these Terms but do not require payment.

4. Sending and Receiving Cards

4.1 How Cards Work

When you send a card through the Services:

You create a personalized card by selecting a design, adding your personal message, and choosing a music track.
You provide the recipient's first name and email address.
You choose to send the card immediately or schedule it for a future date and time.
We deliver the card by sending an email to the recipient containing a unique, tokenized link to view the card.
The recipient clicks the link to view the animated video card with music in their web browser.

4.2 The 30-Day Viewing Window

Each card is viewable by the recipient for 30 days after delivery. After this 30-day period:

The viewing link ceases to function and returns a notice that the card has expired.
The card content (including your personal message and the associated music) is permanently deleted from our servers, as described in our Privacy Policy, Section 6.
This deletion is irreversible. We cannot recover expired card content.

We will send the recipient one reminder email 7 days before the card expires, provided the recipient has not opted out of reminders.

4.3 Email Delivery

Card delivery depends on email. You acknowledge and agree that:

Email delivery is subject to factors beyond our control, including the recipient's email provider, spam filters, inbox storage limits, incorrect email addresses, and internet connectivity.
We do not guarantee that any card will be delivered to the recipient's inbox, arrive at a specific time, or be viewable on any particular device or browser.
Scheduled delivery times are approximate. While we make commercially reasonable efforts to send cards at the scheduled time, actual delivery may vary by several minutes due to email processing queues, server load, and email provider delays. We do not guarantee delivery at a precise time.
You are responsible for providing an accurate recipient email address. We are not responsible for cards sent to an incorrect address.
Delivery confirmation means we successfully transmitted the email to our email service provider (Mailgun). It does not confirm that the email reached the recipient's inbox or was opened.

If a card delivery email bounces (is rejected by the recipient's email provider), we will notify the sender by email and provide the opportunity to update the recipient address and resend.

4.4 Scheduled Delivery

You may schedule a card for delivery at a future date and time. When you schedule a card:

The card content is stored encrypted on our servers until the scheduled delivery time.
You may edit or cancel a scheduled card at any time before delivery by accessing the card in your account dashboard.
If you cancel a scheduled card, the card content is deleted within 7 days and no email is sent to the recipient.
Scheduled delivery times are interpreted in the time zone specified in your account settings.
If your subscription or account is terminated before a scheduled card's delivery date, the card will not be sent. We will notify you by email of any affected scheduled cards.

4.5 Card Viewing Experience

Recipients view cards through a web browser on the unique link provided in the delivery email. The card viewing page:

Displays the sender's chosen display name, the personalized message, the animated video card with music, and artist attribution for the music track
Shows the card's expiration date
Does not contain any advertising, tracking pixels, or third-party scripts
Requires no account creation and sets no cookies of any kind

4.6 Sender Representations

By sending a card, you represent and warrant that:

You have the consent of the recipient to receive an email from RelationshipCards.com on your behalf
All information you provide (including the recipient's name and email address) is accurate
The content of your personalized message complies with the Acceptable Use Policy in Section 5
You, not RelationshipCards.com, are the sender of the card. We act solely as a delivery platform

5. Acceptable Use Policy

5.1 Prohibited Content

You may not include in any card, message, or other content submitted through the Services any material that:

Is threatening, harassing, abusive, or intimidating — including content intended to frighten, stalk, bully, or cause distress to the recipient
Contains profanity, obscenity, or sexually explicit material — including graphic sexual language, nudity, or pornographic imagery
Is defamatory or libelous — content that makes false statements of fact that damage another person's reputation
Promotes violence or hatred — content that advocates violence against, or promotes hatred of, any individual or group based on race, ethnicity, nationality, religion, gender, gender identity, sexual orientation, disability, or any other characteristic
Contains deepfakes or non-consensual synthetic media — AI-generated or digitally manipulated images, audio, or video that depict a real person without their informed consent
Infringes intellectual property rights — content that uses copyrighted material (including song lyrics, photographs, artwork, or text) without the owner's permission, or that violates any trademark, patent, or other proprietary right
Contains copyrighted music or audio — You may not upload copyrighted songs, sound recordings, or audio clips. All music in cards is provided exclusively through our platform's licensed music library (see Section 8)
Impersonates another person — content that falsely suggests it was sent by someone other than you, including using another person's name as the sender display name without their permission
Is fraudulent, deceptive, or misleading — including phishing attempts, scam solicitations, or false claims about products or services
Violates any applicable law or regulation — including privacy laws, anti-spam laws (CAN-SPAM Act, TCPA), and export control regulations

5.2 Prohibited Uses

You may not use the Services to:

Send unsolicited bulk messages (spam) — including using the scheduled delivery feature to send large volumes of cards to recipients who have not consented to receive them
Abuse the scheduled delivery feature — including scheduling an excessive number of cards to the same recipient with the intent to annoy, harass, or overwhelm them
Circumvent sending limits — We reserve the right to impose reasonable limits on the number of cards sent per day, per recipient, or per account. Attempting to circumvent these limits (including by creating multiple accounts) is prohibited
Interfere with the Services — including attempting to overload our servers, disrupt service availability, or exploit vulnerabilities
Reverse engineer the Services — including decompiling, disassembling, or attempting to derive the source code of the Services (except to the extent expressly permitted by applicable law)
Scrape or harvest data — including using automated tools to collect email addresses, card content, or other information from the Services
Use the Services for any commercial purpose not authorized by these Terms — the Services are intended for personal, non-commercial greeting card sending. Using the Services for advertising, solicitation, or commercial mass communication requires our prior written consent
Resell or redistribute access — including sharing your account credentials, subscription, or API key with unauthorized third parties

5.3 Enforcement

We reserve the right, but are not obligated, to review any content submitted through the Services. If we determine that content or use violates this Acceptable Use Policy, we may, at our sole discretion:

Remove or refuse to deliver the card
Suspend or terminate your account (see Section 13)
Report the activity to law enforcement if we believe it poses a threat of harm

We are not responsible for content created by users. You acknowledge that we do not pre-screen or approve card content before delivery and that we act as a delivery platform, not a publisher.

6. Your Content

6.1 Ownership

You retain all ownership rights in the content you create and submit through the Services, including your personalized text messages and other original materials ("Your Content"). We do not claim ownership of Your Content.

6.2 License Grant to RelationshipCards

By submitting Your Content through the Services, you grant us a non-exclusive, royalty-free, limited license to use, reproduce, and display Your Content solely for the purpose of providing the Services to you. This means we may:

Store Your Content on our servers to create and deliver your card
Transmit Your Content to the recipient via email and the card viewing page
Display Your Content to the recipient when they view the card
Create technical copies of Your Content as necessary for backup, caching, and content delivery during the 30-day viewing period

This license is:

Limited to service delivery. We will not use Your Content for marketing, advertising, promotional purposes, training machine learning models, or any purpose other than delivering your card to the intended recipient.
Time-limited. The license terminates when Your Content is deleted from our servers pursuant to our Privacy Policy, Section 6.
Non-transferable. We will not sublicense Your Content to third parties, except to our service providers (such as Mailgun for email delivery and Hostinger for hosting) strictly as needed to deliver your card.
Revocable. You may cancel a scheduled card before delivery, which revokes this license for that card's content. For cards already delivered, the license continues for the remaining viewing period so the recipient can continue viewing the card.

6.3 Your Responsibilities

You represent and warrant that:

You own Your Content or have obtained all rights, licenses, and permissions necessary to submit it and grant the license described above
Your Content does not violate the Acceptable Use Policy (Section 5)
Your Content does not infringe the intellectual property rights, privacy rights, or any other rights of any third party
Your Content does not depict identifiable individuals without their consent

You are solely responsible for Your Content. We do not endorse, verify, or assume any liability for Your Content.

6.4 DMCA and Copyright Complaints

We respect intellectual property rights and respond to notices of alleged infringement under the Digital Millennium Copyright Act (DMCA).

If you believe that content on the Services infringes your copyright, send a written notice to our designated DMCA agent:

Email: dmca@relationshipcards.com Mail: 555NTSH LLC, Attn: DMCA Agent, 15202 NW 147th Dr. Suite 1200, PMB #334, Alachua, FL 32615

Your notice must include:

A physical or electronic signature of the copyright owner or authorized agent
Identification of the copyrighted work claimed to have been infringed
Identification of the material that is claimed to be infringing and information reasonably sufficient to permit us to locate the material (such as the card URL or description)
Your contact information (name, address, telephone number, and email address)
A statement that you have a good-faith belief that use of the material is not authorized by the copyright owner, its agent, or the law
A statement, under penalty of perjury, that the information in the notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf

We will respond to valid DMCA notices promptly and may remove or disable access to the allegedly infringing material. We may terminate the accounts of users who are repeat infringers.

7. Platform Content and Intellectual Property

7.1 Our Content

All content provided by RelationshipCards.com — including card designs, animations, artwork, templates, software, logos, trademarks, and the overall look and feel of the Services (collectively, "Platform Content") — is owned by or licensed to RelationshipCards.com and is protected by copyright, trademark, and other intellectual property laws.

You may not copy, modify, distribute, sell, or lease any Platform Content, or reverse engineer or attempt to extract the source code of any software that forms part of the Services, except as expressly permitted by these Terms or applicable law.

7.2 Limited License to Use Platform Content

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services and Platform Content for your personal, non-commercial use. This license includes the right to:

Browse and view card designs and templates
Select and incorporate Platform Content (designs, animations, music) into cards you send through the Services
View cards sent to you by other users

This license does not include the right to:

Download, copy, or extract Platform Content for use outside the Services
Use Platform Content in any other product, service, or media
Remove any copyright, trademark, or other proprietary notices from Platform Content
Use Platform Content for commercial purposes without our prior written consent

8. Original Music and Artist Rights

8.1 Music on the Platform

RelationshipCards.com features original music composed and performed by independent artists. All music available on the platform is created by or exclusively licensed to RelationshipCards.com under agreements that include synchronization rights — the right to pair the music with our animated video greeting cards.

We do not use stock music, royalty-free library music, or user-uploaded audio. You may not upload your own music or audio files to the Services.

8.2 Artist Attribution

Each card that includes music displays a visible credit identifying the artist name and track title. This attribution:

Is a permanent, non-removable part of the card viewing experience
Appears on every card viewed by every recipient
Cannot be hidden, modified, or deleted by the sender or recipient
Reflects our commitment to crediting the independent artists whose work is featured on the platform

8.3 Music License to Users

When you select a music track for a card, we grant you a limited, non-exclusive, non-transferable license to include that music in your card, subject to the following terms:

Use is limited to the card. The music may only be used as part of the card created and delivered through the Services. You may not download, extract, copy, record, or redistribute the music in any form.
The license is time-limited. Your right to include the music in a card expires when the card's 30-day viewing window closes and the card content is deleted from our servers.
No derivative works. You may not remix, sample, modify, or create derivative works from the music.
No public performance. The music license covers private viewing by the card recipient. It does not authorize public performance, broadcast, or exhibition of the music.
Attribution is mandatory. The artist credit must remain visible whenever the card is viewed.

8.4 Music Rights Scope

You do not acquire any ownership interest in any music through the Services. All rights in the music, including copyright, remain with the original artist or their assigns, subject to the license agreement between the artist and RelationshipCards.com.

If a music track is removed from the platform (for example, due to the expiration of a licensing agreement), cards that were sent before the removal and are still within their 30-day viewing window will continue to include the music for the remainder of the viewing period. No new cards may be created with a removed track.

9. API Terms

This section applies to developers and third-party applications ("API Users") that access the Services through our public REST API (the "API"). By using the API, you agree to these Terms and the additional terms in this section.

9.1 API Access

To access the API, you must:

Create a RelationshipCards.com account
Request an API key through your account dashboard or by contacting api@relationshipcards.com
Agree to these Terms, including this Section 9

Your API key is a confidential credential. You are responsible for keeping it secure and for all activity that occurs using your API key. If you believe your API key has been compromised, revoke it immediately through your account dashboard and contact api@relationshipcards.com.

9.2 Rate Limits

API access is subject to rate limits. Current rate limits are published in our API Documentation and may change from time to time. We will provide at least 30 days' notice before reducing rate limits for existing API Users.

If you exceed the applicable rate limit, your API requests will receive an HTTP 429 (Too Many Requests) response. Persistent or deliberate rate limit violations may result in temporary or permanent suspension of your API access.

If you need higher rate limits, contact api@relationshipcards.com to discuss enterprise access.

9.3 API User Obligations

As an API User, you agree to:

Authenticate all requests using your API key as specified in the API Documentation
Handle recipient data responsibly. If you collect recipient names and email addresses from your own users and submit them through the API, you are responsible for obtaining all necessary consents and providing your own privacy notice to those individuals, as described in our Privacy Policy, Section 12
Not circumvent the Acceptable Use Policy (Section 5). All cards sent through the API are subject to the same content and usage restrictions as cards sent through the website
Not use the API to send spam or unsolicited bulk communications
Not scrape, harvest, or cache data from the API beyond what is necessary to provide your application's functionality
Display required attributions. Any application that sends cards through the API must display the music artist attribution to the card recipient, consistent with Section 8.2
Include accurate sender information. The sender name displayed on cards sent through the API must accurately identify the actual sender (your user or your application). Impersonation is prohibited
Comply with all applicable laws, including anti-spam laws (CAN-SPAM Act, CASL), privacy laws (CCPA, GDPR), and any other laws relevant to your use of the API

9.4 API Availability and Changes

The API is provided on an "as is" and "as available" basis. We do not guarantee uptime, availability, or response times.
We may modify, deprecate, or discontinue API endpoints. We will make reasonable efforts to provide at least 90 days' notice before removing or making breaking changes to existing API endpoints, via email to the address associated with your API key and through our API Documentation.
We may suspend API access immediately and without notice if we reasonably believe your use poses a security risk, violates these Terms, or threatens the stability of the Services.

9.5 API-Triggered Delivery

Cards sent through the API are subject to the same delivery terms as cards sent through the website (Section 4), including the 30-day viewing window, email delivery limitations, and scheduled delivery terms. Additionally:

We are not responsible for delivery failures caused by invalid data submitted through the API, including incorrectly formatted email addresses, invalid scheduling dates, or malformed requests.
API delivery timing is approximate. Cards submitted through the API are queued for delivery and processed in the order received. High-volume periods may result in minor delivery delays.
Error handling is your responsibility. The API returns error codes and messages for failed requests. You are responsible for implementing appropriate error handling, retry logic, and user notification in your application.

10. Disclaimer of Warranties

THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, RELATIONSHIPCARDS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT
WARRANTIES REGARDING THE RELIABILITY, TIMELINESS, OR AVAILABILITY of the Services, including email delivery and scheduled card delivery
WARRANTIES THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES or other harmful components
WARRANTIES REGARDING THE ACCURACY OR COMPLETENESS of any information or content provided through the Services
WARRANTIES THAT CARDS WILL BE DELIVERED to any specific recipient at any specific time, or that delivery emails will not be filtered, blocked, or delayed by recipient email providers

Some jurisdictions do not allow the exclusion of implied warranties. In those jurisdictions, the above exclusions apply only to the fullest extent permitted by applicable law.

11. Limitation of Liability

11.1 Cap on Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE TOTAL LIABILITY OF RELATIONSHIPCARDS AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND SERVICE PROVIDERS, ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF THE SERVICES, SHALL NOT EXCEED THE GREATER OF:

(a) THE TOTAL AMOUNT OF FEES YOU HAVE ACTUALLY PAID TO RELATIONSHIPCARDS IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM; OR

(b) FIFTY U.S. DOLLARS ($50.00).

The $50.00 floor ensures that users who have paid $0.00 under the pay-what-you-wish model are not without recourse, while maintaining a reasonable cap.

11.2 Exclusion of Consequential Damages

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL RELATIONSHIPCARDS OR ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR SERVICE PROVIDERS BE LIABLE FOR ANY:

INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
LOSS OF PROFITS, REVENUE, GOODWILL, OR DATA
COST OF PROCUREMENT OF SUBSTITUTE SERVICES
DAMAGES ARISING FROM: the failure of a card to be delivered, the failure of a card to be delivered at the scheduled time, a recipient's inability to view a card, the expiration of a card's viewing window, the deletion of card content after the retention period, or any other delivery-related issue

WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

11.3 Exceptions

Nothing in these Terms excludes or limits our liability for:

Death or personal injury caused by our negligence
Fraud or fraudulent misrepresentation
Any liability that cannot be excluded or limited by applicable law

Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages. In those jurisdictions, the above limitations apply only to the fullest extent permitted by applicable law.

11.4 Basis of the Bargain

You acknowledge that the fees charged for the Services (including $0.00 under pay-what-you-wish) reflect the allocation of risk set forth in this Section 11 and that the Services would not be provided without these limitations.

12. Indemnification

You agree to indemnify, defend, and hold harmless RelationshipCards, its officers, directors, employees, agents, and service providers from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:

Your use of the Services
Your Content (including card messages)
Your violation of these Terms
Your violation of any third party's rights, including intellectual property rights, privacy rights, or the right to receive communications
Cards you send, including the content of those cards and your choice of recipients
Your use of the API, including any data you submit through the API

This indemnification obligation survives the termination of your account and these Terms.

13. Account Suspension and Termination

13.1 Termination by You

You may terminate your account at any time as described in Section 2.2.

13.2 Suspension or Termination by Us

We may suspend or terminate your account, or restrict your access to all or part of the Services, if:

You violate these Terms, including the Acceptable Use Policy
We are required to do so by law, a court order, or a government request
Your account has been inactive for more than 12 consecutive months and has no active subscription
We reasonably believe your account is being used for fraud, abuse, or illegal activity
We are unable to verify the information you provided when creating your account
We discontinue the Services (see Section 13.4)

13.3 Notice

Except where immediate action is necessary to protect the safety of users or the integrity of the Services (such as a security incident or ongoing abuse), we will provide you with at least 14 days' written notice (by email) before terminating your account, along with an explanation of the reason. During this notice period, you may:

Appeal the decision by responding to the notice email
Download or export your data (see Privacy Policy, Section 13.1)
Cancel any scheduled cards

If we terminate your account without cause (i.e., not due to a violation of these Terms), we will refund any unused portion of a prepaid subscription on a pro-rata basis.

13.4 Discontinuation of Services

We may discontinue all or part of the Services at any time with at least 60 days' prior notice by email and a prominent notice on the Site. If we discontinue the Services while you have an active subscription, we will refund the unused portion of your subscription on a pro-rata basis.

13.5 Effect of Termination

Upon termination of your account:

Your license to use the Services and Platform Content immediately terminates
Cards that have already been delivered remain viewable for the remainder of their 30-day viewing window
Scheduled cards that have not been delivered will be canceled
Your data will be handled according to the retention schedule in our Privacy Policy, Section 6
Provisions of these Terms that by their nature should survive termination will survive, including: Sections 6.1 (Your Content Ownership), 10 (Disclaimer of Warranties), 11 (Limitation of Liability), 12 (Indemnification), 14 (Dispute Resolution), and 15 (General Provisions)

14. Dispute Resolution

14.1 Informal Resolution First

Before filing any formal legal proceeding, you and RelationshipCards agree to attempt to resolve any dispute, claim, or controversy arising out of or relating to these Terms or the Services ("Dispute") through informal negotiation.

To initiate informal resolution, send a written description of your Dispute to legal@relationshipcards.com (or by mail to 555NTSH LLC, Attn: Legal, 15202 NW 147th Dr. Suite 1200, PMB #334, Alachua, FL 32615). We will respond within 30 days. Both parties agree to negotiate in good faith for at least 60 days from the date the Dispute notice is received before initiating any formal proceeding.

14.2 No Forced Arbitration

We do not require binding arbitration. You retain the right to bring claims in court, as described below. We believe disputes are best resolved through transparent processes, not forced arbitration clauses.

14.3 Jurisdiction and Venue

If a Dispute cannot be resolved through informal negotiation, either party may bring a claim in:

The state or federal courts located in Alachua County, Florida, United States

Both parties consent to the personal jurisdiction and venue of these courts for the purpose of resolving Disputes under these Terms.

14.4 Class Action Participation

These Terms do not contain a class action waiver. You are not required to waive your right to participate in a class action. However, we encourage you to contact us first (as described in Section 14.1) so we have the opportunity to resolve your concern directly.

14.5 Small Claims

Either party may bring an individual claim in small claims court in the jurisdiction where you reside, provided the claim falls within the court's jurisdictional limits.

14.6 Equitable Relief

Nothing in this section prevents either party from seeking injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of intellectual property rights or confidential information.

15. General Provisions

15.1 Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict-of-law principles.

15.2 Entire Agreement

These Terms, together with the Privacy Policy and any additional terms referenced herein, constitute the entire agreement between you and RelationshipCards regarding the Services. They supersede all prior agreements, understandings, and communications, whether written or oral.

15.3 Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision will be modified to the minimum extent necessary to make it enforceable, or severed if modification is not possible. The remaining provisions will continue in full force and effect.

15.4 No Waiver

Our failure to enforce any provision of these Terms at any time does not waive our right to enforce that provision (or any other provision) in the future. No waiver of any provision is effective unless made in writing and signed by an authorized representative of RelationshipCards.

15.5 Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations without restriction, including in connection with a merger, acquisition, or sale of assets. Any attempted assignment in violation of this section is void.

15.6 Force Majeure

We are not liable for any delay or failure to perform our obligations under these Terms if the delay or failure is caused by events beyond our reasonable control, including natural disasters, pandemics, war, terrorism, riots, government actions, power outages, internet or telecommunications failures, or failures of third-party service providers (including Stripe and Mailgun).

15.7 Notices

We may send notices to you by email to the address associated with your account. You are responsible for keeping your email address up to date. Notices sent by email are deemed received on the date the email is sent.

You may send notices to us at:

Email: legal@relationshipcards.com Mail: 555NTSH LLC, Attn: Legal, 15202 NW 147th Dr. Suite 1200, PMB #334, Alachua, FL 32615

15.8 Third-Party Beneficiaries

These Terms do not create any third-party beneficiary rights in any person or entity, except that the artists whose music is featured on the platform are intended third-party beneficiaries of Section 8 (Original Music and Artist Rights) with respect to the attribution requirements and music use restrictions.

15.9 Headings

Section headings are for convenience only and do not affect the interpretation of these Terms.

15.10 Accessibility

We are committed to making the Services accessible to users with disabilities. We strive to conform to WCAG 2.1 Level AA standards. If you experience an accessibility barrier while using the Services, please contact accessibility@relationshipcards.com and we will make reasonable efforts to address the issue.

16. Contact Us

If you have questions about these Terms, contact us at:

General inquiries: support@relationshipcards.com Legal matters: legal@relationshipcards.com Privacy requests: privacy@relationshipcards.com API support: api@relationshipcards.com DMCA notices: dmca@relationshipcards.com Accessibility: accessibility@relationshipcards.com

Mail: 555NTSH LLC, Attn: Legal, 15202 NW 147th Dr. Suite 1200, PMB #334, Alachua, FL 32615